STUDIO POLICIES

STUDIO POLICIES & CLIENT AGREEMENT

This document outlines the official policies governing all services provided by the Studio. By booking a session, submitting payment, signing electronically, or entering the studio premises, the Client agrees to the terms below.

This Agreement establishes clear expectations and protects both parties.

1. SERVICES & SCOPE OF WORK

1.1 Package-Based Services

All services are sold as predefined packages. Each package includes:

  • A fixed session duration
  • A defined number of deliverables

  • A defined number of revision rounds

  • Any written add-ons agreed upon in advance


    Any work requested beyond the selected package scope is considered     out-of-scope and will be billed separately at the Studio’s current rates.

1.2 Deliverables

Deliverables are limited strictly to those listed in the selected package.

Deliverables may include:

  • Edited photos
  • Final video(s)
  • Social media clips
  • Specified formats and resolutions

    The Studio is not obligated to provide additional deliverables unless agreed in writing.

1.3 Revisions

A revision round includes minor adjustments to the originally approved concept.

The following constitute new work:

  • Concept changes
  • Music changes after approval
  • Full project re-edits
  • New footage additions
  • Additional content beyond agreed scope

    Additional revisions are billed at $100 per hour, one-hour minimum.

1.4 Creative Control

The Studio retains full creative discretion over all technical and aesthetic decisions including lighting, framing, editing style, color grading, and final presentation.

The Studio does not guarantee subjective aesthetic satisfaction.

2. DELIVERY & TIMELINES

2.1 Standard Delivery

Delivery timelines are communicated at booking.

The timeline begins once:

  • The session is completed
  • Full payment has been received
  • All required client materials are submitted

    Client delays pause the timeline.

2.2 Client Feedback

Clients must submit revision requests within 7 days of draft delivery

Projects inactive for 30 days may be archived and subject to reactivation fees.

2.3 Technical Failure

In the unlikely event of equipment malfunction, file corruption, or technical failure beyond reasonable control, the Studio’s liability is limited to the total amount paid by the Client.

The Studio is not liable for lost profits, lost business opportunities, reputational damages, or consequential damages.

3. BOOKING, PAYMENTS & CHARGEBACK POLICY

3.1 Deposits

A non-refundable deposit is required to secure booking.

Sessions are not confirmed until payment is received.

3.2 No Refunds

Due to the custom and creative nature of services, no refunds will be issued once services are rendered.

Subjective dissatisfaction, including personal appearance or stylistic preference, does not qualify for refund.

3.3 Chargeback Protection

Client agrees not to initiate payment disputes or chargebacks for services rendered in accordance with this Agreement.

Unauthorized chargebacks may be pursued through collections or legal remedies.

3.4 Ownership Prior to Payment

All content remains property of the Studio until full payment is received.

Unauthorized use prior to payment constitutes copyright infringement.

4. CLIENT RESPONSIBILITIES & CONTENT LIABILITY

4.1 Preparation Responsibility

Clients are responsible for:

 

  • Personal presentation and wardrobe
  • Script accuracy
  • Legal compliance of spoken content
  • Obtaining permissions for all participants

    The Studio is not responsible for quality issues arising from client performance or preparation.

4.2 Content Responsibility

Client is solely responsible for the legality, accuracy, and statements made in recorded content.

The Studio is not liable for reputational, legal, or financial consequences arising from Client-provided content.

4.3 Participant Releases & Minors

Client represents and warrants that they have obtained all necessary permissions, model releases, and parental or guardian consent for any minors appearing in recorded content.

The Studio is not responsible for failure to obtain required releases.

5. STUDIO CAPACITY & CONDUCT

5.1 Capacity

Studio occupancy limits may be enforced at the Studio’s discretion.

Exceeding limits may result in additional fees or termination without refund.

5.2 Right to Refuse Service

The Studio reserves the right to refuse or terminate service for unsafe, disruptive, or policy-violating behavior.

6. RAW FILES & ARCHIVING

Raw footage and project files are not included unless purchased separately.

Files are archived for a limited period at the Studio’s discretion.

Long-term storage is not guaranteed.

7. USAGE RIGHTS & COMMERCIAL LIMITATIONS

7.1 License

Client receives a non-exclusive, non-transferable license for organic personal or business promotional use.

Ownership of raw and project files remains with the Studio.

7.2 Paid Advertising & Broadcast

Use in paid advertising campaigns, broadcast media, resale, sublicensing, or third-party distribution requires written commercial agreement.

7.3 Studio Portfolio Rights

The Studio retains the right to use final deliverables for promotional purposes unless otherwise agreed in writing.

8. LIABILITY, INDEMNIFICATION & LIMITATIONS

8.1 Property Damage

Client is financially responsible for damage caused by themselves or guests.

8.2 Personal Property

The Studio is not responsible for personal belongings.

8.3 Assumption of Risk

Client acknowledges inherent production risks.

8.4 Indemnification

Client agrees to indemnify and hold harmless the Studio from claims, liabilities, damages, or expenses arising from:

  • Client conduct
  • Guest conduct
  • Client-provided content
  • Failure to obtain releases

8.5 Limitation of Liability

The Studio’s total liability shall not exceed the total amount paid by the Client.

The Studio shall not be liable for indirect, incidental, consequential, special, punitive, or lost-profit damages.

8.6 Force Majeure

The Studio is not liable for delays or cancellations caused by events beyond reasonable control.

9. DISPUTE RESOLUTION (OPTIONAL BUT STRONGLY RECOMMENDED)

Any disputes arising from this Agreement shall first be attempted to be resolved through good-faith mediation before legal action is pursued.

10. GOVERNING LAW & ACCEPTANCE

This Agreement is governed by the laws of the state in which the Studio operates.

By booking, paying, signing, or entering the premises, Client agrees to all terms.